CASE STUDIES – LET’S GET REAL
Standing on Giants helps companies and customers collaborate, creating all-round better businesses. Our ultimate goal? To solve the unique challenges faced by each of our cutting edge clients, building successful, human-powered communities that make a real difference.
Here are some of our success stories.
Learn how giffgaff embedded a rewards system at the heart of their community, empowering customers to transform acquisition and account for 50% of sales.
Discover how Standing on Giants used community education to transform Movistar’s unsustainable customer service hub into a highly engaged, self-supporting, content-generation machine.
VISIT SOME OF OUR COMMUNITIES
Actions speak louder than words. Why not take a look? Go on, you know you want to.
02 Telecoms UK
Currently the second largest mobile operator in the UK, O2’s community has operated for over five years. The Standing on Giants O2 Community Team has been there right from the start. With over half a million unique monthly visitors, lively debate, great product reviews and O2-related questions, the community has come a long way since the early days. As a high profile brand, 02 also sponsor the England rugby team and offer community giveaways for rugby tickets and events.
How do you really shake up the energy market? First: by offering green energy at wholesale prices (plus a low-cost subscription). Second: by building your company around a community so customers have a real say in how the business is run. That’s Pure Planet’s business model and it’s one we think is going to be very successful. Right now, they’re operating in a limited mode, but judging by press coverage and community activity, they are set to grow fast. Standing on Giants is proud to have helped Pure Planet take this big step in doing things differently.
The Airbnb Community Centre is the official discussion community for Airbnb hosts. Available in (wait for it…) English, French, Spanish, Portuguese, Italian, Japanese, Korean, Dutch and German (and breathe) it’s run from the Standing on Giant’s office in London. Working closely with the company, our team helps community members shape Airbnb products, runs live conversations with key Airbnb staff, shares hosting tips, and generally has fun making the Community Centre an amazing place for people to participate.
Vivo is the largest telecommunications company in Brazil (the brand has 76+ million users). Standing on Giants helped set up the company’s brand owned community. After managing it for several years, we’re proud to say it is now a vibrant, large and lively online collective. Now well established, Standing on Giants has adopted a different role – we provide periodic training to Vivo’s in-house team, so they can take part in community management (and of course, we keep our platform running with 99.999% uptime).
NOW YOU’VE SEEN WHAT WE CAN DO…
Are you ready to discuss how a successful community could help your business to thrive? Getting started is easy.