Community Management

What a milestone. 1.5 million members – that’s the equivalent of the entire population of Trinidad and Tobego, all together…
For many Community Managers, online communities are spaces that bring together people who have a similar interest in an activity,…
Digging into the power of direct messages and how to craft an engaging one...
Community-led ideation is really challenging and I have screwed it up more than I have succeeded. Below are tips and…
Finding advocates early can really help to speed up a community’s activity & output, but how do you do that…
Sometimes in communities, small tweaks can make big changes in member behaviour, as well as the environment itself. Here are…
Should you use Facebook to run your community? Here are some of my personal pros & cons for using it,…
We are 100k! We are so proud that our Lenovo Legion Gaming Community has welcomed its 100.000th member. This community has been a…