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The biggest mistake businesses make when building a community and how you can avoid it.

The biggest mistake businesses make when building a community and how you can avoid it.

by Robbie Hearn | Sep 18, 2019 | Brand, Community, Management, Robbie Hearn, Strategy | 0 comments

The biggest, most common mistake made at the beginning of many community-building journeys is to waste time asking “which community platform should I choose?”. In my recent white paper, I discussed in detail the crucial difference between community ‘essence’ and...
Community Collaboration is the key to small business success

Community Collaboration is the key to small business success

by Toby Bignell | Oct 25, 2018 | Brand, Community, Community planning, Customer Service, Management, Services, Strategy | 0 comments

Launching a business is an exciting challenge, but it always comes with adversities to overcome. Elements such as low brand awareness, smaller budgets for marketing and the realisation that headcount is a huge expense can make it difficult to change the world straight...

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