We find, foster, and manage the conversations that build community and convert them into business value.
Outsourced community management that lets you scale. Multilingual community experts for forums, Discord, and Reddit.
Human, expert, multi-lingual social media community management built to create connection at scale. Community magic for social channels.
Build a safe, scalable Reddit strategy. Harness customer voice, engage authentically, and boost AI/LLM visibility.
Design, launch, or relaunch a community your business can rely on, with expert community strategy and consulting services.
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The Škoda Octavia has long had a reputation as the sensible choice: dependable, practical and, according to some reviewers, a little bit boring. But on Reddit, a community of car enthusiasts had been calling it “our Lord and Saviour” for years. In our latest webinar, Rhidian Taylor shared how Škoda found those superfans and handed them the keys to its newest car.Rhidian joined Rob Fawkes to go behind the scenes of the Redditor Edit, the Cannes Lions-winning campaign that produced the first car ever configured by a Reddit community. He was refreshingly honest that he went in as a self-confessed Reddit newbie, which makes the story all the more useful for brands that don’t know where to start. Everything he shared in the session reflects his own experience and views.
Rhidian Taylor is Brand Marketing Manager at Škoda UK. He recently led the Cannes Lions-winning Octavia Redditor Edit campaign. He was a self-confessed Reddit newbie when he started, so he’ll share the lessons he learned and his top tips for engaging your brand’s fans on Reddit. Rhidian has spent over 20 years in brand marketing at Volkswagen, Jaguar Land Rover, NatWest, Barclaycard, American Express and Vodafone, picking up seven Cannes Lions along the way. His approach is simple: find the human truth, turn it into an idea people want to notice, then make it work commercially.
The audience Q&A covered whether being a Reddit beginner can be an advantage, how hands-on to be with a mega thread, what signals to look for when reading subreddits in your industry, and how to bring brutally honest Reddit feedback back into the business without it being dismissed.We’ll be following this up with a deeper piece on the specific tactics and takeaways from the session, so keep an eye out for that.
This was the fourth webinar in our Reddit series, and the series is now taking a break until January. If you missed the earlier sessions, you can catch up here: