We find, foster, and manage the conversations that build community and convert them into business value.
Outsourced community management that lets you scale. Perfect for forums, Discord, and Reddit.
Human, expert, and built to create connection at scale. Community magic for social channels.
Design, launch, or relaunch a community your business can rely on, with expert consultancy.
The skills, confidence and expert guidance community teams need to thrive.
Design and run programs that turn engaged members into advocates, creators and local leaders.
Turn your community into an always-on, human powered focus group.
Select and setup the best community platform for your business with our expert help.
Find out more about the Standing on Giants team, our vision and values.
From past to present and everything in between.
Meet the people of Standing on Giants
About employee ownership at Standing on Giants
See our current vacancies and learn about our culture.
A business for people and planet, not just profit
Listen to 'A Little Bit Radical' - our top 40 business podcast!
Robbie Hearn founded Standing on Giants with Vincent Boon after the two met on the startup team at giffgaff. A disruptor in the UK telco market, giffgaff was founded in 2009 on the ‘little bit radical’ idea to have no call centres, no stores, just an online community. What followed was beyond Robbie and Vincent’s wildest dreams. This community of customers would answer each other’s support questions, refer new customers, solve technical issues and even generate marketing material.
Inspired, they founded Standing on Giants to bring this innovative community-first model to other businesses. Standing on Giants now works with household names like Airbnb, Lenovo, Heineken and Sonos to build thriving online communities of customers, employees, and stakeholders. In this conversation Robbie discusses:
Want to appear? Email podcast@standingongiants.com