We find, foster, and manage the conversations that build community and convert them into business value.
Outsourced community management that lets you scale. Perfect for forums, Discord, and Reddit.
Human, expert, and built to create connection at scale. Community magic for social channels.
Design, launch, or relaunch a community your business can rely on, with expert consultancy.
The skills, confidence and expert guidance community teams need to thrive.
Design and run programs that turn engaged members into advocates, creators and local leaders.
Turn your community into an always-on, human powered focus group.
Select and setup the best community platform for your business with our expert help.
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A business for people and planet, not just profit
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After more than 10 years of working together, the merger between O2 UK and Virgin Media brought our partnership to an end. We are incredibly proud of the work we did together and have left this case study live on our site in recognition of the fantastic achievements throughout the partnership. We wish the O2 community every success in its new form!
O2 used our Community Strategy and Community Management services.
Having cultivated a group of highly engaged members, the O2 community generates huge levels of peer-to-peer engagement and activity. This allows O2 to not only benefit from support deflection savings, but use the community to drive value in other areas of the business.
O2 benefited from an outsourced team of 3 community managers from Standing on Giants. They kept the community engaged, safe, and generating value consistently.