We find, foster, and manage the conversations that build community and convert them into business value.
Outsourced community management that lets you scale. Perfect for forums, Discord, and Reddit.
Human, expert, and built to create connection at scale. Community magic for social channels.
Design, launch, or relaunch a community your business can rely on, with expert consultancy.
The skills, confidence and expert guidance community teams need to thrive.
Design and run programs that turn engaged members into advocates, creators and local leaders.
Turn your community into an always-on, human powered focus group.
Select and setup the best community platform for your business with our expert help.
Find out more about the Standing on Giants team, our vision and values.
From past to present and everything in between.
Meet the people of Standing on Giants
About employee ownership at Standing on Giants
See our current vacancies and learn about our culture.
A business for people and planet, not just profit
Listen to 'A Little Bit Radical' - our top 40 business podcast!
Find the right community platform without the overwhelm.
Choosing a community platform can feel overwhelming. Hundreds of vendors, overlapping feature lists, conflicting opinions and a big risk of making an expensive mistake. This service helps you choose with confidence and get set up properly, so your platform actually supports the community you want to build.
Platforms we can help you with:
This is designed for organisations who:
Great communities don’t start with a feature checklist. They start with a clear purpose and operating model.
Your selection is guided by the Five Elements System for Community Success, so you’re choosing a platform that fits how you’ll actually use it:
Who your community is for, what they’ll do together, and why it matters both for members and for your business.
What you’ll contribute (access, content, people, incentives) and what you’ll invite members to contribute (support, ideas, reviews, advocacy).
How the community is owned internally, how it connects to other teams, and how it runs day to day.
The engagement strategy, tone of voice, guidelines, and escalation paths that shape everyday conversations.
The right platform for the purpose (forum, Discord, social, in-app etc.) and the KPIs, dashboards and data integrations you’ll use to track success.
Whilst we have a constructive working relationship with several platform providers, we don’t have commercial partnerships or take referral fees. Recommendations are based on your needs, nothing else.
We guide you through our Five Elements System, making sure your strategy informs your platform choice. This way, you get a solution that matches your purpose, content needs, ownership structure, and management style.
Typically, it’s about a three-month journey to define your strategy and recommend a platform, and then another 2-3 months to implement. So you’re looking at around five to six months to launch.
You’re working with community specialists who have spent more than 15 years designing, launching and running communities for brands like Airbnb, AWS, Google, Lenovo and more. As a B Corp and employee-owned company, the focus is on long-term, human-centred success, not just ticking boxes in a software selection process.
You can:
Many organisations choose a mix: internal ownership plus ongoing mentoring so the team has a trusted partner for the first year and beyond.
Yes. As part of setup, you can include:
