Crafting Community Guidelines: Inspire, Don’t Inhibit

By Tobias Bignell on 23 Oct 2025

When building a thriving online community, the way you set your guidelines can make all the difference. Instead of focusing on a long list of “don’ts,” shift your perspective to highlight the positive behaviors you want to see. This approach not only protects your community but also inspires members to engage constructively and respectfully.

The Power of Positive Framing

Think about it: “Don’t post anything dangerous or illegal” is a necessary rule, but it doesn’t tell members how to actively contribute. Instead, consider what you do want them to do. Encourage curiosity, supportiveness, welcoming attitudes, and constructive feedback, even when disagreements arise.

By framing your guidelines around positive actions, you create an environment where members feel supported and nurtured, rather than controlled or told off. This subtle shift can significantly impact how your community perceives and adheres to the rules.

Key Takeaways for Your Guidelines:

  • Inspire positive action: Focus on the behaviors you want to encourage.
  • Be clear and concise: Succinctly cover essential “don’ts” while emphasizing desired actions.
  • Empower your members: Foster a sense of belonging and support.
  • Act swiftly on negative behaviour: While promoting positivity, ensure you have clear guidelines for addressing harmful conduct.

Ultimately, your community guidelines are more than just a rulebook; they’re a blueprint for a vibrant and engaged community. By inspiring your members to act in the right ways, you cultivate a space where everyone feels valued and motivated to contribute positively.

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