10th December, 2021 Vincent Boon on Community Club Weekly Our Co-Founder and Director, Vincent Boon was interviewed for this month’s Community Club Newsletter. Community Club Weekly is a newsletter… Community Strategy
12th October, 2021 What our Clients are saying… It has been a year since we initially released our “5 Elements System for Community Success” and it has been… Clients
5th October, 2021 One year of our “5 Elements System for Community Success” It’s one year since we published ‘The 5 Elements System for Community Success’! With time passing we can not only… Community Knowledge
5th February, 2021 Community For Marketers: Brands must demonstrate empathy in a post-pandemic world. Community is the best way to do it. In September 2020, one of our Airbnb community managers, Nick, logged in to the community to find an upsetting message.… Community Strategy
4th December, 2020 The 5 Elements System for Community Success Discover the system we use with our clients to build award-winning communities. Community Strategy
22nd February, 2018 Branded communities – is the fashion industry missing a trick? Many people love fashion. They love reading about it, talking about it and finding a unique look. Think of that… Community Strategy
17th November, 2017 The key to customer engagement: more trust and fewer bots Companies keep telling me customer engagement is broken. I find this a shocking statement. We are connected to the internet… Community Strategy
17th September, 2017 3 DIFFERENCES BETWEEN BRAND-OWNED & SOCIAL MEDIA COMMUNITIES In both brand-owned and social media communities, people are interacting with each other and the brand has a presence within this – but do they both achieve the same thing? Community Strategy