9th March, 2020 Businesses are Turning to Community to Gain a Competitive Advantage. They’re Turning to Women to Make it Happen. For this year’s International Women’s Day, we decided to take a closer look at ourselves and the community industry. Community Management
18th September, 2019 The biggest mistake businesses make when building a community and how you can avoid it. The biggest, most common mistake made at the beginning of many community-building journeys is to waste time asking “which community platform should I choose?” Community Knowledge
31st July, 2018 Community Job Descriptions: Community Manager The roles that are described in this series are an example of a team structure for a large and mature… Community Knowledge
31st July, 2018 Community Job Descriptions: Community Coordinator The roles that are described here are an example of a team structure for a large and mature community and… Community Knowledge
31st July, 2018 Community Job Descriptions: Head of Community The roles that are described in this series are an example of a team structure for a large and mature… Community Knowledge
22nd February, 2018 Branded communities – is the fashion industry missing a trick? Many people love fashion. They love reading about it, talking about it and finding a unique look. Think of that… Community Knowledge
17th November, 2017 The key to customer engagement: more trust and fewer bots Companies keep telling me customer engagement is broken. I find this a shocking statement. We are connected to the internet… Community Knowledge
17th September, 2017 3 DIFFERENCES BETWEEN BRAND-OWNED & SOCIAL MEDIA COMMUNITIES In both brand-owned and social media communities, people are interacting with each other and the brand has a presence within this – but do they both achieve the same thing? Community Knowledge
