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The biggest, most common mistake made at the beginning of many community-building journeys is to waste time asking “which community platform should I choose?”
The roles that are described in this series are an example of a team structure for a large and mature…
The roles that are described here are an example of a team structure for a large and mature community and…
The roles that are described in this series are an example of a team structure for a large and mature…
Many people love fashion. They love reading about it, talking about it and finding a unique look. Think of that…
Companies keep telling me customer engagement is broken. I find this a shocking statement. We are connected to the internet…
In both brand-owned and social media communities, people are interacting with each other and the brand has a presence within this – but do they both achieve the same thing?

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