Build A winning community strategy

Discover the 5 Elements System for Community Success by Standing on Giants. Used by our clients Airbnb, Lenovo Legion, O2 and more to build thriving communities.

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From the creators of…

…now trusted by…

Our secret to success

We’ve spent 10 years building some of the world’s most successful brand communities. We’ve distilled this collective experience and knowledge into a system you can use to build a thriving community for your customers.

The 5 elements system for community success

The 5 Elements work together to create an engaged community and then, most importantly, integrate it with the business to generate value. Download the full guide below.

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Highlights from our clients

Airbnb

Airbnb have used our Community Knowledge and Community Management services for over 5 years. Working together, we have built an online community of over 1 million engaged hosts. The community was awarded the coveted ‘Best in Class: Community’ award at the Khoros Kudos Awards 2020.

Everyone at Airbnb learns from this team

Anna Wu, Community Lead, Airbnb

Lenovo Legion

The Lenovo Legion community was launched in March 2021 across Europe, MEA and the Nordics in 4 languages: English, Italian, Spanish and Arabic. Lenovo Legion use our complete solution of Community Knowledge, Community Management and Community Platform.

I’m recommending Standing on Giants to everyone in my network.

Daniela Idi, EMEA Marketing Director, Lenovo Legion

Visit the Legion Community

O2

Our longest standing partner, O2 have used our Community Knowledge and Community Management services since 2013. The Community is a critical channel for the business across customer support, crisis management, brand engagement and product development. Read more about how we worked with O2 to build a thriving online community below.

OUR COMMUNITY IS A CORE ASSET TO THE BUSINESS, THANKS TO STANDING ON GIANTS

Colin Heyworth, Head of Social Media and Community, O2

Download the 5 elements guide

We’ve created this free guide to the 5 Elements System for Community Success featuring insights from community leaders around the world. Click below to download.

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