Community Management

Community Management

Award-winning community management from a team of industry experts.

The best communities have best-in-class community managers. Simple. Our Community Management service ensures that your community is run to the highest standards, without having to hire new staff or adapt internal roles. 

Your community management service will be tailored to your specific requirements.

It’s always been a pleasure to work closely with Standing on Giants Community Managers

Colin Heyworth, Head of Social Media Service & Community, O2


Engaged

Our Community Managers use our award-winning methodology, first developed at giffgaff, to engage your community. Using meaningful content and conversation, peer-to-peer engagement flourishes to get members helping each other and collaborating with you to generate value.

Safe

Our community managers will keep your community a safe and healthy space for discussion and collaboration. We are proud to be listed by the Department of Digital, Culture, Media and Sport (DCMS) as one of the leading Safety Tech companies in the UK.

“What stands out about Standing on giants is their expertise in community management.”

Andrew Ralston, CEO & Co-Founder, Pure Planet

Valuable

Our community managers are experts at driving member behaviours that generate value for your business. Whether you’re looking to save cost, drive growth or future-proof your business with insights and research, our community managers will influence the correct behaviours from members.

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Multi-language

If you’re an enterprise business with multiple territories, we have a particular expertise in managing large, multi-language communities. Our team of experts is assembled from all over the world with over 12 languages spoken fluently. Having all community management ‘under one roof’ ensures a cohesive strategy and seamless community experience for your members wherever they are in the world.

Data & Reporting

Having the Standing on Giants community management team at your side means you’ll receive in-depth weekly, monthly and annual reports on community performance. We’ll design these with you to make sure you can track the metrics aligned to your most critical area of value.

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“Standing on giants community managers bring a level of expertise we do not have.

Colin Heyworth, Head of Social Media Service and Community, O2

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