The platform where visitors become a thriving and engaged community
Your own branded online space for enhanced customer support and experience.
Build trust and loyalty. Create brand advocates. Make a bigger impact.
Supported by award-winning community manager mentorship.
Having helped build some of the most successful brand communities in the world, our team has intimate knowledge of what actually makes a community work. As a result, our platform is built from the ground up to empower community managers to engage members and generate value for your business.
The features to build a thriving community
Our platform isn’t overloaded with unnecessary features. It gives you a suite of engagement tools to delight your members and the powerful analytics to report on your success.
- Clear Forum Structure
- Easy access knowledge base
- Public and private groups
- Advanced reporting
The Standing on Giants Platform was the clear choice
Simple to use
Goodbye lengthy change requests and development timelines! As our platform is built with community managers in mind, most updates or changes can be completed by you. Our expert team is always here to help with anything more complicated.
“Small improvements to the platform are really easy to do ourselves.”Sarah Defoe, Community Owner, Tesco Bank
Your community members are unique, so why should your look, feel and UX be the same as everyone else’s? Our platform is incredibly flexible, to build the exact community you want for your members.
Your platform dashboard gives you access to all the data you need to yield critical community insights. You’ll have access to over 40 unique user behaviour metrics out-of-the-box, measurable over any time period.
Engage with your community, wherever they are. Responsive design is included as standard.
PLatform licence & support
Our platform licence is one fixed annual fee, not dependent on traffic. We don’t think you should be penalised for your community’s success! Your licence covers hosting, maintenance, monthly updates and access to support.
“the ticketing system is fantastic. We always have a clear overview of how our support and development will work on an ongoing basis”Sarah Defoe, Community Owner, Tesco Bank.
Flexible development when you need it
We know that your community will grow and evolve over time and that you’ll need to keep the experience and design in line with business and brand updates. Your platform service wrap gives you access to retained development time on a monthly basis to make these changes with ease. Our technology team, led by Aurelien Poma, is always excited to improve your community with you.
To book a consultation and demo, please get in touch here.