Community Knowledge

It has been a year since we initially released our “5 Elements System for Community Success” and it has been…
It’s one year since we published ‘The 5 Elements System for Community Success’!  With time passing we can not only…
In September 2020, one of our Airbnb community managers, Nick, logged in to the community to find an upsetting message.…
Discover the system we use with our clients to build award-winning communities.
For the next few months, our lives will almost entirely be shifted into the online space, and no matter if it’s a Whatsapp group chat, a Facebook group, a hobby community, or your energy provider’s online forum: you will interact with people through comments, posts, likes, and many, many memes!
The biggest, most common mistake made at the beginning of many community-building journeys is to waste time asking “which community platform should I choose?”
The roles that are described in this series are an example of a team structure for a large and mature…
The roles that are described here are an example of a team structure for a large and mature community and…

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