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David Shaw Head of Digital at Tesco Bank
Standing on Giants really helped us evolve our digital strategy, especially in regards to how a brand-owned community could work to engage customers across the business – whether that’s customer service, acquisition marketing, or product development. A key reason for selecting them was their proven success in actively managing real communities online rather than just being theory based. Their consultancy was quick, clear, responsive and on brief. I’d definitely recommend them to anyone looking for ways to better engage with customers online.
Paul Hughes Head of Social Engagement
We have seen some great interaction shared across the community as a result of exclusive community-only experiences such as ‘Try the Tech’. This scaling of our Community was made possible by having Standing on Giants resource on-board, managing the increasing conversations, ultimately helping it to thrive.
The experience of working with them has been beneficial, and would recommend them if you are looking for ways to enhance your Community experience as part of your wider digital service and Social Media strategy.
Gustavo Papasergio Chief of Online Content and Innovation – Telefonica and Movistar Argentina
Standing on Giants helped us increase client acquisition in our digital channels, converting online detractors to advocates and deflecting calls to digital channels. The Community has grown steadily showing that many of the principles of social networking are actually verified in a proper forum rather than third party social networks platforms. Standing on Giants knows how to engage your audience and how to make them use your online platforms. SoG is a key factor in our Digital Strategy.
This is how we can help you achieve it
Our expertise is in creating owned online communities of engaged customers for your brand and helping you extract value from these owned communities. You can choose from the following range of services that align best with your business needs: