by Robbie Hearn | Sep 18, 2019 | Brand, Community, Management, Robbie Hearn, Strategy |
The biggest, most common mistake made at the beginning of many community-building journeys is to waste time asking “which community platform should I choose?”. In my recent white paper, I discussed in detail the crucial difference between community ‘essence’ and...
by Robbie Hearn | Jan 28, 2019 | Brand, Community, Customer Service, Robbie Hearn, SoG Team, Uncategorized |
When customers and companies truly collaborate, we create the possibility for ‘commercial magic’. Something that not only makes a company more profitable, but also makes everyone involved feel the good human stuff like self-esteem, purpose, and altruism. Here are...
