by Robbie Hearn | Jan 28, 2019 | Brand, Community, Customer Service, Robbie Hearn, SoG Team, Uncategorized |
When customers and companies truly collaborate, we create the possibility for ‘commercial magic’. Something that not only makes a company more profitable, but also makes everyone involved feel the good human stuff like self-esteem, purpose, and altruism. Here are...
by Robbie Hearn | Oct 18, 2018 | Brand, Community, Management, Robbie Hearn, Strategy |
The biggest, most common mistake made at the beginning of many community-building journeys is to waste time asking “which community platform should I choose?” Why? For this simple reason: The success of your community depends on things that have nothing to do with...